Tradesmen Technologies Tradesmen Technologies

Terms of Service

Effective Date: March 16, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and Reika and Xubia Studios LLC, doing business as Tradesmen Technologies ("Tradesmen Tech," "we," "us," or "our"). By accessing or using the Tradesmen Tech platform, including our mobile application, desktop application, and the tradesmentechnologies.com website (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Account Registration and Responsibility

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

If your account includes multiple users or seats, the account owner is responsible for the actions and compliance of all users authorized under that account. You agree to ensure that each user under your account complies with these Terms.

3. Description of Service

Tradesmen Tech is a business management platform designed for trade businesses. The Service includes customer relationship management (CRM), scheduling and dispatch, estimating, invoicing, field service tools, reporting, and related features accessible via our mobile and desktop applications.

4. Subscription and Billing

The Service is offered on a monthly subscription basis with per-user pricing. By subscribing, you authorize us to automatically charge your designated payment method on a recurring monthly basis until you cancel.

We may offer free trials at our discretion. If a free trial is offered, your subscription will automatically convert to a paid plan at the end of the trial period unless you cancel before the trial expires.

All fees are non-refundable. You may cancel your subscription at any time, and cancellation will take effect at the end of your current billing period. No partial or prorated refunds will be issued for any unused portion of a billing period.

5. Payment Processing

The Service integrates with third-party payment processors to enable you to collect estimate down payments and invoice payments from your customers. In the United States, payment processing is provided by TalusPay. In Canada, payment processing is provided by Stripe. You are solely responsible for establishing and maintaining your own merchant account with the applicable payment processor. Tradesmen Tech is not a party to the merchant agreement between you and your payment processor, and we are not responsible for any disputes, fees, chargebacks, or issues arising from your use of your payment processor or your merchant account.

6. SMS and Email Communications

The Service includes SMS messaging and email functionality as part of its CRM features. You are solely responsible for ensuring that you have obtained appropriate consent and opt-in from your customers and contacts before sending SMS messages or emails through the Service. You must comply with all applicable laws and regulations governing electronic communications, including but not limited to the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

Tradesmen Tech provides the following opt-out mechanisms for your customers:

  • SMS Opt-Out: Your customers may reply "STOP" to any SMS message sent through the Service to opt out of future text messages. Once a customer texts "STOP," the Tradesmen Tech platform will automatically cease sending SMS messages to that customer's phone number.
  • Email Opt-Out: All emails sent through the Service — except for estimate and invoice emails — include an unsubscribe link at the bottom. When a customer clicks the unsubscribe link, the Tradesmen Tech platform will automatically stop sending marketing and notification emails to that customer's email address.

These opt-out mechanisms apply only to communications sent through the Tradesmen Tech platform. If you collect, store, or use customer contact information outside of the Service, you are solely responsible for honoring opt-out and unsubscribe requests in those channels and for complying with all applicable laws regarding electronic communications.

All other compliance obligations related to your SMS and email communications — including obtaining and maintaining opt-in consent records and ensuring message content complies with applicable law — are your sole responsibility.

7. Your Data

You retain full ownership of all data, content, and information you enter into the Service ("Your Data"). We do not claim any ownership rights over Your Data.

We access and process Your Data solely to provide and operate the Service as described in our Privacy Policy.

Upon cancellation of your account, Your Data will be retained indefinitely unless you request deletion. To request deletion of Your Data, please contact us at support@tradesmentechnologies.com.

8. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Engage in any fraudulent, deceptive, or misleading activity.
  • Resell, sublicense, or provide access to the Service to any third party without our prior written consent.
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or connected networks.
  • Transmit any malware, viruses, or other harmful code through the Service.
  • Use the Service to send unsolicited communications in violation of applicable law.
  • Reverse engineer, decompile, or disassemble any part of the Service.

9. Intellectual Property

The Service, including its design, features, code, and content (excluding Your Data), is owned by Reika and Xubia Studios LLC and is protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, branding, or proprietary materials.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

The Service is a business management tool and is not intended to be a substitute for professional legal, financial, tax, or other expert advice. You are solely responsible for your business decisions and compliance with applicable laws.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Reika and Xubia Studios LLC, its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of the Service.

Our total aggregate liability for any claims arising out of or related to these Terms or the Service shall not exceed the total amount of fees you paid to us during the twelve (12) months immediately preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Reika and Xubia Studios LLC, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your SMS, email, or other communications sent through the Service.

13. Dispute Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the State of Colorado. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Tradesmen Tech.

Exception: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.

15. Modifications to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

16. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including for violation of these Terms. Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to ownership, indemnification, limitation of liability, and dispute resolution.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tradesmen Tech regarding your use of the Service and supersede all prior agreements and understandings.

19. Contact Us

If you have questions about these Terms of Service, please contact us at:

support@tradesmentechnologies.com